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Hush Puppies

Hush Puppies

www.hushpuppies.com
What is your customer experience with Hush Puppies?

Hush Puppies Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Hush Puppies has 1.3 star rating from 11 reviews; consumers are mostly dissatisfied, citing repeated product defects and poor service.

Positive Feedback

Some customers note good quality on certain items and mention the brand's long-standing reputation despite recent issues.

Negative Feedback / Risk Areas

  • Frequent reports of torn seams, crumbling soles and defective pieces.
  • Poor customer service response, invalid contact numbers and unresolved Hush Puppies customer complaints.
  • Delivery delays, wrong sizes or used items sent and difficulties with exchange or warranty claims.
  • Refund requests often unresolved despite customers asking for a refund.

Key Takeaways for Future Customers

  • Read recent Hush Puppies reviews before purchase and verify return/exchange policies at point of sale.
  • Keep receipts and document defects early to support refund or warranty claims.
  • Expect to escalate issues if customer service is unresponsive; check local distributor procedures.
View full overview ›

Media from reviews

Hush Puppies - Issue with boots
Hush Puppies - Issue with boots - Image 2Hush Puppies - أريد موديل من هاش بابيزHush Puppies - Deliver IssueHush Puppies - Defective pieceHush Puppies - Defective piece - Image 2Hush Puppies - Defective piece - Image 3
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Show reviews that mention
shoe quality customers issue pair service complaint post foot comfort
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Eleanor W Vzl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Eindhoven, Noord-Brabant

Issue with boots

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Hush Puppies - Issue with boots
Hush Puppies - Issue with boots - Image 2

Hi,

I bought a pair of boots about a month or so ago, and they are already torn at the seams.

I just wanted to let you know about this.

Preferred solution: Replacement boots

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Hermina Cea

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

أريد موديل من هاش بابيز

Hush Puppies - أريد موديل من هاش بابيز

e have been Hush Puppies customers for many years. We want you to bring this product back to the market, as it is considered the best shoe in the world.

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Anonymous
map-marker Bengaluru, Karnataka

Shoe service

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Not got support, we need support in servicing or changing the shoe. Because back side went totally damage without using only

User's recommendation: Need to check all the service details

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Cheryll Ash

Deliver Issue

AI Highlights
  • Ordered Hush Puppies (Pakistan) shoes on 09-08-25 and delivery is delayed.
  • The order ID is HP-320984 ****-498****.
Hush Puppies - Deliver Issue

I purchased a pair of Hush Puppies (Pakistan) shoes on 09-08-25, but even after two weeks I still havent received them. I have tried waiting patiently, but this delay in delivery is very disappointing.

Such poor service from a brand like Hush Puppies is unexpected. Customers trust you for quality and timely service, but this experience has been frustrating.

Kindly look into my order and resolve this issue as soon as possible. Order ID HP-320984 ****-498****

View full review
Sharmila C Aqd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Defective piece

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Hush Puppies - Defective piece
Hush Puppies - Defective piece - Image 2
Hush Puppies - Defective piece - Image 3
Updated by user May 21, 2025

I bought the shoe from hush puppies the shoes condition is good but the entire sole of the shoe is coming out.

Original review May 06, 2025

I bought one shoe, and the sole of the shoe is completely out from the shoe. The store salesman is not giving a proper answer. The customer care number is not valid.

Preferred solution: Replace it with new shoe or give me discount on next pair of shoes.

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Saleem A Tsy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I purchased hush puppies and post complaint but till yet not responded

I purchased hush puppies and post complaint but till yet not responded
I purchased hush puppies and post complaint but till yet not responded - Image 2
Updated by user Jan 19, 2025

Company customers service very poor behaviour because hush puppies make a brand now no care of his customers

Original review Dec 20, 2024

Injured my foot with in 3 hours use of new show of hush puppies losses quality and comfort also not responding on complaint

Loss:
$8300

Preferred solution: Full refund

User's recommendation: Do not use hush puppies

View full review
Saurabh S Rcf

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Noida, Uttar Pradesh

Request for Assistance Regarding Defective Hush Puppies Shoes

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AI Highlights
  • Two hush Puppies pairs and shoe polish bought 7 months ago at DLF Mall Noida, one pair shows spots/defects after 3-4 wears, they seek resolution.
Request for Assistance Regarding Defective Hush Puppies Shoes
Contains 1 confidential file for company representatives

Hi Team

I am a regular customer of Bata, and approximately 7 month back I purchased two pairs of hush puppies shoes, along with shoe polish, from your authorized store located in DLF Mall, Noida.

Unfortunately, I am quite disappointed with one of the pairs. Despite wearing them only 3-4 times, I have already noticed noticeable spots and defects on the shoes.

This has been quite frustrating, given the brands reputation for quality.

I kindly request your assistance in resolving this issue as soon as possible. Thank you for your prompt attention to this matter.

Preferred solution: Full refund

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M VENKATESWARA R

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Chillán, Nuble

Not satisfied with quality worst product

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Hush Puppies - Not satisfied with quality worst product
Hush Puppies - Not satisfied with quality worst product - Image 2
Contains 1 confidential file for company representatives

The item was damaged within 10 days; I have only been using it for 3 days. There is no return option and I am not satisfied. Please kindly return or replace this item.

Loss:
$2000
Pros:
  • Money back rupees 2000
Cons:
  • Money back

Preferred solution: Full refund

User's recommendation: Waste of money customer service also not responding properly.

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Ileen Rge

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

New Shoe is very uncomfortable rather giving acqute pain

Hush Puppies - New Shoe is very uncomfortable rather giving acqute pain

Two days back bought Hush Puppies shoe from Bata sector 18 Noida showroom..shoe is of my foot size...but it is giving acqute pain in foot .

Bata has not given any receipt / invoice of purchase

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Danish A Lhg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Defected shoes delivered by Hush Puppies Pakistan

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AI Highlights
  • Order HP-233882; received 18 May 2024; appears defective.
  • Not UK size 8; uncomfortable; box damaged; support unresponsive; may file Consumer Court.
Defected shoes delivered by Hush Puppies Pakistan

Hi,

I ordered shoes with order number HP-233882, which were received on 18th May 2024. The shoes are not in a good condition, they seem to be a B Pair/defected/used.

My shoe size is a UK 8, but the shoes I received are not size 8 and they are hurting. The box is also in bad condition. What is the issue with Hush Puppies that they are now selling B pair/defected/used/wrong size shoes?

I called Hush Puppies Pakistan contact number but they are not responding to the calls and not even replying to emails.

Please look into this matter.

After that, I will lodge a complaint in Consumer Court.

Thanks,

Danish Ali.

Preferred solution: Full refund

User's recommendation: Pakistan Hush Puppies not recommended

View full review
Mamata R

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Nabadwip, West Bengal

I didn't received my product till now.

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Contains 1 confidential file for company representatives

I didn't received my product till now. I don't received my refund also.

Please look that money . ...

Loss:
$2100

Preferred solution: Deliver product or service ordered

View full review
Anil G Jmt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Not satisfied with quality

AI Highlights
  • Bought formal Hush Puppies via Coblar.
  • Spent Rs. 4500; comfort differs from my Bata Hush Puppies.
  • The product seems not genuine; seeking help.

I have bought formal hush puppies shoes few months ago. I bought this from Coblar store but after spending Rs.4500 I am getting comfort which I used to get in my old Hush puppies shoes which I bought from Bata store.

It seems the product which I bought is not genuine. Kindly help me with this issue.

View full review
Debra H Vzi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No one will contact me for my issues with my shoes

I ordered shoes from Soft Style hush puppies.They sent me the wrong shoe and now they want me to pay to have the situation corrected. Will put this on Social Media and contact the better business

View full review
Anonymous
map-marker Rock Hill, South Carolina

Angry

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I have tried to reach Soft Style Hushpuppies for sending me the wrong pair of shoes and they want me to pay to have the situation resolved.They give you phone numbers that no one answers.

User's recommendation: Stay Away

View full review
Michel I Kkc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Damage shoes heal

AI Highlights
  • Bought Hush Puppies shoes in Egypt.
  • Heel broke after one use.
  • Store refused help; has photos.
Hush Puppies - Damage shoes heal
Hush Puppies - Damage shoes heal - Image 2

Hi i bought a Hush puppies shoes in egypt and after one use only the heal completly distroyed so i send it back to the store but the store refused to deal with the problem any way so i want to know what is the right action to do.and i have photos for the shoes i can send it to you

Preferred solution: I just want Hush puppies head office or owners or any one out side egypt to know what we are dealing with in here I don't know if the official seller here in egypt are allowed to deal with the customers like this they just don't care about being polite

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Anonymous
map-marker Lincoln, California

Damage shoe heal and soles

The heal and sole on both shoes have fallen apart. I enjoyed the shoes until they started to fall apart. They are comfortable shoes that look great

User's recommendation: Great shoes buy them

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