
Hush Puppies
Reviews and Complaints
Complaint in hush puppies shoes purchased from Moti nagar store
Dear sir
I would like to inform you that I have purchased shoes from bata store at moti nagar on dated 4th August 2023 wearing after few days I found my shoes back side stitching problem and I visit bata store and meet with store manager and show my shoes he assure me we will replace and give you other shoes but unfortunately stock was finished so store manager advised me I can arrange from factory and I select the hush puppies shoes and pay difference amount of RS 500 at the store after 6 days I got my new shoes and give it back my old shoes to bata store past a week I found again my shoes sool pasting is removing i again visit moti nagar bata store and tell him my problem they said kindly mail to bata customer care am very disappointed behave by like bata store manager and never expect from bata making this kind of quality so kindly resolve my problem asap screen shot attached and bill also
User's recommendation: Never recommended
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Verified Buyer |Exchange
I bought a pair of shoe from your online shop. It's size is 43 where as I need 42 size.
I will send it back to you to change its size or not what I should do now. kindly address my issue, I will be very thankful to you.
Kind regards
Tariq khan
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Verified ReviewerComplaint against Hushpuppies Pakistan
My son had made purchase of your Peshawari for me, making FULL payment online. As per terms specified on the invoice these can be exchanged against any other product from any outlet.
When I visited your outlet at Lucky One Mall I was told that the SALE had just finished a day earlier, but I could get B-Pair from factory outlet opposite Alladin Park.
Hence, I went there same day.
However, the salesman, Sanawar Khan, straight away refused to allow the exchange .. clearly contrary to your own terms specified.
- Bad quality
- Bad service
Preferred solution: Full refund
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Replace the wheels of my luggage, still under warranty
My wheels luggage is broken since I never use it because of pandemic, so I wanted to replace for the new wheels, because my luggage still under warranty, they said warranty is 5 years, thanks
Preferred solution: Replace my wheels luggage

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Verified Reviewer |Irregular conduct of HUSHPUPPIES
Hello
I have sent many complaints to HUSHPUPPIES in USA and their representative in Pakistan, Firhaj Footwear, but regrettably there has been no positive response so far. I just got routine responses refusing to exchange or refund.
It seems they are jointly cheating customers who hope to get good quality products and services.
SHOCKING! .
Pls take up the matter strongly with top management of HUSHPUPPIES, USA.
Thank you.
Sincerely
Zakeria Noorani
User's recommendation: NEVER gift Hushpuppies products to friends and relatives
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Not satisfied with quality
Hush puppies shoes broken in 15 to 30 days and it is not a one time it's again and again
Not a good quality shoes
Preferred solution: Full refund
User's recommendation: Dear concern, I am not happy with hush puppies shoes quality I had purchased shoes from your store at c.g road, Ahmedabad
Poor online customer service
They kept sending me wrong email ID for customer service in Singapore even though I repeatedly informed them that the given email ID was invalid. Disappointing!
User's recommendation: Don’t expect any online support if it’s beyond the norm.

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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Defective product sold
Pathetic customer service. Sole of my shoes has been broken and it is been only 12 days of purchase and the executive is not taking any care of it and not paying any heed to my complaint.
They are not even listening to my grievance. Not recommended at all.
Preferred solution: Full refund
User's recommendation: Not recommended at all

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Verified ReviewerDidnot bother to contact
My shoe got broke and i contacted hush puppies but to of no response. They didnot even bother to care.
Very poor customer service. I also visited the store but they also did not help.
Preferred solution: Full refund
User's recommendation: Do not purchase it at all

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Shoes
I purchased shoes from Hyderabad on dated 21/04/2022 size no 7 but due to uncomfortable in fitting i visited south city mall Kolkata for exchange the same no 8 but showroom manager refuse to exchange due to 1day use
My humble request please arrange to exchange the same hope you will do needful
With regards
Raj Kumar Jain
943302****
Preferred solution: Deliver product or service ordered
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Verified Reviewer |Size mismatch & shoe replacement
I had purchased Hush Puppies shoes on 2nd July 2022 but I started wearing this it was tight in the left leg.
At the time of purchase i had mentioned this problem with store keeper as well.
Now I need to return this shoes & take another shoe of extra size.
Order details - CM343822****012
Please replace this shoe.
Regards/Parasu
Mob - 880090****
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Verified ReviewerMen's shoes
I am waiting for a reply about faulty shoes . They were OK when put on but throughout a few hours heels had crumbled
Preferred solution: Full refund
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Verified Reviewer |Quality complain
I had bought a hush puppies womens shoes in January and within few days my shoes was spoilt I hardly worn the shoes. I know I am complaining in may but I started using the shoes in March and now it is not in a condition to wear.
To add I didnt wear them on daily basis also. So buying a women sandal worth rs 3000 would not run even 2 month is very very disappointing
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Verified Reviewer |Unsatisfied with product quality
Purchased a comfy slippers to manage my pregnancy but really feeling regret of getting the product not satisfied with the product
Preferred solution: Full refund
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