nidhi b Nma

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| map-marker Chandigarh, Chandigarh

Defective product sold

Hush Puppies - Defective product sold
Pathetic customer service. Sole of my shoes has been broken and it is been only 12 days of purchase and the executive is not taking any care of it and not paying any heed to my complaint. They are not even listening to my grievance. Not recommended at all.
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Loss:
$5000

Preferred solution: Full refund

User's recommendation: Not recommended at all

nidhi b Nma

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Didnot bother to contact

My shoe got broke and i contacted hush puppies but to of no response. They didnot even bother to care. Very poor customer service. I also visited the store but they also did not help.
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Loss:
$5000

Preferred solution: Full refund

User's recommendation: Do not purchase it at all

Raj Kumar J Yge

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| map-marker Kolkata, West Bengal

Shoes

Hush Puppies - Shoes
Hush Puppies - Shoes - Image 2
I purchased shoes from Hyderabad on dated 21/04/2022 size no 7 but due to uncomfortable in fitting i visited south city mall Kolkata for exchange the same no 8 but showroom manager refuse to exchange due to 1day use My humble request please arrange to exchange the same hope you will do needful With regards Raj Kumar Jain 943302****
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Preferred solution: Deliver product or service ordered

Parasu

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Verified Reviewer
| map-marker New Delhi, National Capital Territory Of Delhi

Size mismatch & shoe replacement

I had purchased Hush Puppies shoes on 2nd July 2022 but I started wearing this it was tight in the left leg. At the time of purchase i had mentioned this problem with store keeper as well. Now I need to return this shoes & take another shoe of extra size. Order details - CM343822****012 Please replace this shoe. Regards/Parasu Mob - 880090****
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Kerry J Ddt

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Men's shoes

Hush Puppies - Men's shoes
I am waiting for a reply about faulty shoes . They were OK when put on but throughout a few hours heels had crumbled
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Preferred solution: Full refund

MiniSingh R

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Verified Reviewer
| map-marker Mumbai, Maharashtra

Quality complain

I had bought a hush puppies womens shoes in January and within few days my shoes was spoilt I hardly worn the shoes. I know I am complaining in may but I started using the shoes in March and now it is not in a condition to wear. To add I didnt wear them on daily basis also. So buying a women sandal worth rs 3000 would not run even 2 month is very very disappointing
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Deion Kwc
map-marker Lucknow, Uttar Pradesh

Shoe defect

Hush Puppies - Shoe defect
Colour of shoe is changed after purchasing after purchase i got to see in certain period of time colur change of my shoe
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Jesintha J

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Verified Reviewer
| map-marker Ahmedabad, Gujarat

Unsatisfied with product quality

Hush Puppies - Unsatisfied with product quality
Purchased a comfy slippers to manage my pregnancy but really feeling regret of getting the product not satisfied with the product
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Preferred solution: Full refund

Gautam Crm

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| map-marker Kotli, Azad Jammu And Kashmir

Complaint of your empoloy Mr.bilal he work at pakgies mall branch

Hush Puppies - Complaint of your empoloy Mr.bilal he work at pakgies mall branch
He is miss behave with me. His name is bilal manager of this branch at pakagies mall lahore. He is very ruddly taking to me. I feel so bad . Only the reason is he is not change my shoes. Pleases action about your empoloy Mr.bilal He is not right to misbehave with the coustomer thankyou
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User's recommendation: I buy a shoes of your brand he is my last mistake

Umesh K Eeh

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Ordered stuff not received yet

Hush Puppies - Ordered stuff not received yet
Thanks for your concern and yes still the problem persists. Im attaching the order details could you please help to provide the solution to it.
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Loss:
$129

Preferred solution: Deliver product or service ordered

Anuradha C Fkg

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| map-marker Mumbai, Maharashtra

Worst customer services

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
We had purchased gents shoe for rs. 8999 on 31st oct 2021 and i hv been told if i purchase item of rs. 2000 i will get 50 % discount i.e rs. 1000 and if u purchase an item of 3000 i can get it in rs 1500 again. That is with in a month. But while i went to fet my liked ladies shoes of rs. 2499 approx , the sakes person IRFAN told that qe cannt gove u discount and he straight refused that ge promiaed me of 50% discount Wanted to state u had this woesr service exoerience earlier as well from yhe sane frand central hush puppues navi mumbai store.... its rubbist services worst ever seen..
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Loss:
$9000
Pros:
  • Poirest of custoner servocrs abd sakes staff
  • Hogh price

Preferred solution: Let the company propose a solution

Anonymous

Soles crumbling

I have a pair of hush puppies that I wear only occasionally. Admittedly, Ive had them quite a while. The uppers are in perfect shape, but the soles are crumbling so badly, I left a trail behind me last night as I walked away from a wedding reception! I had no idea till I got home & saw the trail continue behind me inside my home. Can I return them to be resoled? I do not want an exchange or refund, just a repair. I really like the shoes.
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Pragya P Ocr

Defective product

Hush Puppies - Defective product
Hush Puppies - Defective product - Image 2
Your sandals are giving me strong bit marks. I need my money back. I had particularly asked if these will give bite marks and the shop keeper promised they won't. It's now difficult for me to wear any shoe.
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Loss:
$5000

Preferred solution: Full refund

User's recommendation: No recommendation

Anonymous
map-marker Mumbai, Maharashtra

My wife hand got damaged

Hush Puppies - My wife hand got damaged
Hush Puppies - My wife hand got damaged - Image 2
Hush Puppies - My wife hand got damaged - Image 3
Dear Sir, I bought a leather hand bag for my wife . And now the leather is getting cracks and can not be used. we need replacement / refund. Kindly look into the problem . probir banerjee--Tata chemicals Sr manager International Marketing
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User's recommendation: please check and then buy , as there can be some defects

Maha I Iex

Complaint

Customer service oh hush puppies iqbal town branch is sooo sooo bad. Today i went there for shopping and the staff and unprofessional workers there were laughing and making fun. They were rude. They made us wait and were nott responding to us. They behave so badly to us. We left the shop and went to unze London and shopped from there.
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Preferred solution: Apology

User's recommendation: Never shop from hush puppies iqbal town branch.